Our corporate office is located at 495 Old Connecticut Path, Suite 220, Framingham, MA 01701.
First Financial Resources, Inc. has been in business since 1990; the founder of the company has over 35 years of collection experience.
No, First Financial Resources, Inc. has a strict NO collection, NO charge policy. A fee is taken when we collect on an account. The amount we take is tiny in comparison to losing the entire balance.
No, we have our clients sign a service agreement which lists the services we offer and our rates. The agreement serves as a guide for First Financial Resources, Inc. to customize our services for our clients and their individual needs.
We have many different placement options for our clients to submit their account receivables to us. Our clients have the option to use our website, email our client services department, fax, or mail by way of the USPS. For our contact information, please Click Here.
No, we do not have a requirement for the number of accounts that must be placed in our agency. If you only have one account that needs to be collected that is perfectly fine; we will be more than happy to try and collect that balance for you.
First Financial Resources, Inc. limits the dollar amount placed for collections to $10 and above. However, we reserve the right to adjust the service rate on smaller collection accounts, depending on our arrangement with our client.
First Financial Resources, Inc. takes great pride in providing all our clients with outstanding customer service. Our customer service department can be reached day and night either by phone or email and are ready to assist you with any questions you may have. Upon request, we provide our clients with a monthly status report so they can see how their accounts are progressing. Our customer service department makes it a point to contact all our clients by phone regularly to make sure we are catering to their every need.