First Financial Resources, Inc.(FFR) is a privately owned, contingency-based collection agency located in Framingham, Massachusetts. Since 1990 we have been putting people first, offering a flexible, client-focused collection service with extraordinary customer care.
We deliver superior collections in a unique way. Our account specialists never harass, threaten or demean. Instead, we listen, educate, and collect. We match politeness with persistence and see our role as counselor, not collector. We help customers to understand why they have a debt and how they can pay it off in a timely manner. Highly trained, totally dedicated, and always compassionate, our collectors recover more dollars for our clients and no complaints.
While never losing sight of the collection goal, our agents earn trust and surpass expectations by communicating more effectively in a thoughtful and caring way.
Through dedication and focus we strive to deliver unmatched results.
Collection services require not only compassion and drive, but a positive outlook combined with a genuine belief in what we do and how we do it.