Yes, we are collectors but we are also compassionate communicators and heartfelt counselors. We work to a new standard, raising expectations and changing the way people think about collection agencies.
We lead every conversation with empathy. We are driven to understand people, human emotions, different points of view, and diverse economic situations. We treat both our clients and their customers with dignity and respect. Our mission is to deliver a positive experience for all involved. It’s not just good for business, it is the right thing to do.
First Financial Resources are dramatically different. They provided us with ongoing training and assisted us with implementing billing & collection procedures. They educated my team. The result being that our collections have dramatically improved beyond expectations and my team is more knowledgeable, prepared and proactive."